Finance Ministry summons Infosys CEO as glitches persist on IT portal
New Delhi: Ministry of Finance summoned Salil Parekh, MD & CEO Infosys, on August 23 to explain to Finance Minister Nirmala Sitharaman on glitches in the new income tax filing portal.
The portal,'www.incometax.gov.in', itself is not available since 21/08/2021. The new tax portal went live on June 7. Practitioners claim the portal has not been working since its launch in June, the peak time of filing returns.
The Income-tax Department asked, "why even after 2.5 months since the launch of the new e-filing portal, glitches in the portal have not been resolved".
The ministry awarded a contract to Infosys in 2019 to develop the next-generation income tax filing system to reduce processing time for returns from 63 days to one day and expedite refunds. The government has so far paid Rs 164.5 crore to Infosys between January 2019 to June 2021 for developing the portal. However, numerous glitches have persisted since the portal's launch.
Nirmala Sitharaman had on June 22 called a meeting with key officials of Infosys to review the issues on the portal in which the ICAI representatives highlighted the issues faced by taxpayers and tax professionals on the portal.
(With agency inputs)